SEW-Eurodrive has opened a new heavy industrial service centre in Mackay to provide additional support for gear drive customers in Queensland.
The 2000 square metre facility includes a state-of-the-art load testing facility with up to 500kW power and up to 600,000Nm torque. Spin test or partial load test up to 1.5MW are also available.
SEW-Eurodrive managing director Robert Merola said the new facility reinforced the company’s philosophy of a centralised assembly and decentralised service.
“Customers in Mackay and surrounding region will now be able to take advantage of the technical expertise of a global player with a strong local presence to ensure the reliability and longevity of their operations and processes,” he said.
Daniel Dallari, SEW-Eurodrive sales and operations manager for Far North Queensland, said the load testing capability will the the first of its kind for Queensland.
“Other gearbox repairers only spin test the overhauled gearboxes and any potential problem will only be revealed after the unit is back in operation,” he said.
Another benefit of conducting a load test from the new service centre is that maintenance and service personnel will be able to visit the facility to witness the load testing phase.
The opening was attended by deputy mayor of Mackay Regional Council Cr. Amanda Camm, member for Mackay Julieanne Gilbert, and 100 guests including SEW-Eurodrive management, customers and suppliers.