Sandvik Mining Systems is partnering with Downer EDI Limited (Downer) to offer high-level field service and maintenance solutions for mining materials handling projects around Australia.
The memorandum of agreement (MOA) will enable Sandvik to engage Downer to carry out any maintenance work on Sandvik mining equipment operating on its customer sites, ensuring equipment is safely up and running in the shortest possible time to meet the client’s production targets.
Wayne Slight, Global Operations and Maintenance Manager, Sandvik Mining Systems explains that the agreement with Downer will allow the company to support their customers with a more extensive mining systems materials handling field service offering, which will enormously benefit their customers’ productivity and operations around Australia.
Observing that Sandvik has long been recognised as an OEM providing leading-edge products designed to the highest quality thanks to their 150-year legacy, Slight comments that the agreement with Downer will enable them to better service their customers with a more extensive field service offering.
Paul Gilbert, Bids & Contracts Manager for Downer described the MOA as a ‘best-fit’ solution for both organisations and their customers. Downer’s extensive history in the mining and construction industry has helped the company develop a strong level of product knowledge of Sandvik Mining Systems materials handling projects, and the necessary expertise to maintain them correctly.
Gilbert adds that the agreement will allow them to carry out full servicing, repairs and maintenance on Sandvik Mining Systems, including working with on-site service crews, to ensure the equipment continues to operate safely, optimally and reliably, for its materials handling projects only.