Roy Hill aims for a boost in operational efficiency with Promapp software

Software company Promapp has won a contract to provide its cloud-based business process management solution at Roy Hill’s iron ore operations in Western Australia.

Roy Hill, which loaded its first shipment of ore for export in December last year, now has more than 1600 employees. It operates integrated mining, rail and port operations and has an initial mine life of 17 years.

According to Promapp, the software company will support Roy Hill’s drive for continuous process improvement through its software, which aims to make it easy to create, navigate, share and manage business processes.

Prior to this agreement, Roy Hill’s 20 different departments were operating a diverse range of systems to manage processes.

However, Roy Hill business systems manager Jay Resco said the miner knew it could manage everyday processes more efficiently and was therefore looking to streamline its business operations.

“We are committed to building an improvement culture that is high-performing, resilient, low cost and based on robust decision making,” Resco said.

Roy Hill sought a simple but feature-rich business process management tool that was easy to use without extensive technical knowledge. The miner also wanted to standardise its approach to capturing processes and procedures, and improve accessibility and the consistent execution of processes.

Promapp’s cloud-based business process management software was selected as it enables Roy Hill to capture all processes in one central system, while also empowering users to amend, update and share a process in real time across the company.

At the same time, it facilitates sharing of knowledge across its geographically remote operations, ensuring that every employee – whether located in the mine or at the company’s operations centre in Perth – has instant access to accurate process content.

Promapp will be progressively deployed at Roy Hill over the next 12 months and will initially support a supply system optimisation project across eight different business functions.

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