Komatsu Australia and Pirtek have extended their decade long hydraulic hose agreement.
The two originally signed the agreement in 2010, which saw Pirtek receive the intellectual property rights to the design of Komatsu’s hoses.
All hoses and fittings were manufactured exclusively for Pirtek by Bridgestone in Japan.
This partnership has Pirtek assembling and supplying Komatsu hydraulic hose equipment for the Australian and New Zealand markets.
This latest agreement covers the 14 Pirtek service centres set up to manufacture Komatsu hose assemblies.
According to Stuart Moffitt, Komatsu Australia’s national OEM products manager, the new agreement builds on the original 2010 contracts.
“This landmark agreement between Komatsu and Pirtek has proved to be highly successful, giving our customers throughout Australia access to genuine Komatsu hose assemblies, manufactured locally through the Pirtek service network in Australia and New Zealand,” Moffitt said.
“It has allowed us to provide our customers with higher levels of service and support, shorter response times through Pirtek’s 24/7 mobile service network.
“Komatsu hose assemblies are built by Pirtek in 14 locations – using the same hoses, fittings and KES assembly procedures as used in Komatsu OEM factories – and carry full Komatsu warranties.”
All of these service centres will be audited quarterly as well.
“In addition, under this new agreement, our customers in New Zealand are now able to take advantages of the benefits of Pirtek’s broad network of service centres and mobile service units for the supply and replacement of their Komatsu high-pressure hose assemblies,” Moffitt said.