FLS has reinforced its long-term commitment to Queensland’s mining heartland, unveiling a significantly expanded service centre in Mackay to boost speed, capability and regional coverage.
The company has consolidated its existing Mackay and Rockhampton operations into the larger facility, which is engineered to deliver faster access to critical spare parts, complete major equipment rebuilds and broaden the technical support available to miners across the state.
“We had two smaller centre’s in the region – a field service depot here in Mackay for roughly 10 years and a small service center in Rockhampton,” FLS head of service centres Ian van Zyl said. “We needed to consolidate into a bigger center. Mackay was chosen for its central location, proximity to customers, and because it’s a great place to live and work.”
Speed is a central focus of the new hub.
“We want to deliver parts in days, not weeks or months,” FLS ASEA head of sales & service Kenny Don said. “That’s the name of the game: speed. We’re putting plenty of stock here and empowering our sales force to drive agile inventory so customers get what they need, when they need it.”
Don said the biggest differentiator is the 130-tonne overhead crane, meaning it can pick up any of the largest pieces of equipment in the region and handle them all under one roof.
The expanded centre strengthens FLS’s servicing network along the east coast, supporting operations from Mackay through to Mount Isa.
“It completes our coverage on the East Coast because we already have Brisbane, Beresfield and Melbourne,” Don said. “Being closer to customers means we can provide faster service, help improve recovery, throughput, safety and water usage. We really are a one-stop shop.”
The Mackay upgrade also advances FLS’s MissionZero ambition to achieve zero-emissions mining by 2030. Kenny said one example is valve rebuilds.
“Every mine site has piles of valves just sitting there. Ninety percent of the valve is reusable. We’re saving resources and energy by reusing components, and scrap can be sent to foundries to be melted down and remade.”
FLS is also investing in the local workforce, taking on two apprentices for 2026, who will be starting their mechanical apprenticeships next year.
While the business is not currently sponsoring a local sporting team, Kenny said community contribution is an important focus for the future.
“We use local vendors for our services and give back wherever we can, he said. “It’s all part of being here for the long term, not just doing business.”
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