Peter Solloway believes good business involves growing staff along with sales.
He has been with BSC for more than 25 years, beginning as a driver, before moving through the sales ranks, eventually becoming State Sales Manager for Queensland.
Peter’s home branch, BSC Wacol, has existed for around 30 years, undergoing a recent expansion to serve the region.
The brand new BSC Wacol branch is teeming with life these days, having recently grown threefold, from a team of three to a team of ten staff members.
Dan Iselin, Technical Representative at BSC Wacol, and a fitter by trade enthuses, “It’s great to have a community of fellow tradespeople and technicians who are likeminded.”
“With the trade background I have got, BSC enables me to take my skills and expertise and pass it on to my customers and build relationships with them out in the field,” he adds.
Being central to some of the largest players in the mining and quarrying sector, north and south of Brisbane, local quarry customers share a mutually beneficial relationship with the Wacol staff.
“Quarries are a key market for us. We stock everything they need: belts, pulleys, bearings, couplings, motors, gearboxes, lubricants,” says Peter. “These products are our core business, and they fall under day-to-day requirements for a quarry, so we need each other but we also help each other succeed.”
Dan recently provided a solution to a local concrete plant that was struggling with the maintenance process on one of their shakers.
In this case, the shaker needed some isolation mounts with the blind, threaded holes for bolts rather than studs to move the hopper sideways without having to lift it out.
Explains Dan, “this particular shaker fed into a bin with a shroud around the outside of the bin. The shaker was so snuggly fit in this shroud of the bin, that when they need to do maintenance on the shaker, they had to undo around 60 bolts on the bin to remove it.”
“The way the bin shroud was mounted, it had about 60 bolts, and dismantling it to do maintenance was taking about six hours out of their day,” he elaborates on the cost of labour to the operation.
To remedy the problem, the site maintenance manager enquired if Mackay mounts could supply isolation mounts that took bolts rather than studs to cut down their maintenance time.
“The shaker was part of a process that moves stones from the concrete slurry by allowing water to travel downwards and the stone to travel upwards into a collection bin. This happens by an isolating, shaking motion,” explains Dan.
“The Mackay isolation mounts have a round rubber cylinder in the middle, with a plate on each side and blind holes, so they screw a bolt into it, rather than having a stud sticking out,” he adds. “It’s an improvement on their isolation mounts that reduces maintenance time, so now instead of being a six-hour job, they can do it in three hours.”
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